State Farm® Insurance Agent Nate Cool
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
marcwag1
May 6, 2026
"I recently was buying a new car and my insurance company ( which I won’t name but they have a little green Gecko as mascot ) anyway been with them for all my needs car and home for over 20 years and we’re giving me rates I THOUGHT WERE GOOD , until I started searching around and was contacted by Omari Lalas of State Farm … I listened to his pitch and grudgingly asked for a quote…. 40 minutes later I’m signing up happily with State Farm as they gave me same coverage for exactly half the cost and my home owners policy went from $1700 a year to $999 a year… Thank G-D I took this call and thank you Omari for taking excellent care of me ….."
"Thank you for the great review of Omari! I’m very happy to hear that he got you a great bundle for your auto insurance and home insurance. We appreciate your business!"
Lorraine Sledge
May 1, 2026
"I was shopping around to get a better cost of auto/ condo insurance since my rate went up significantly with the previous agency. Eddy Ponce contacted me and was diligent in doing so. He wasn’t pushy, answered questions I had, and was very communicative. I was getting so many calls, text & emails while shopping for rates. I wanted to hear what Eddy’s quote was, as I was reluctant cause the agency was once on the higher side a few years back. Eddy’s quote with multiple discounts was the lowest rate out of 4+ quotes I received. Hopefully, the rates don’t keep increasing like my previous insurance company. I do highly recommend you give him a call to see if he can help you as well! Thank you, Eddy!"
"Thank you for the amazing 5-star review, Lorraine!! I’m very happy to hear that Eddy was able to get you a great rate for your auto insurance and condo insurance. Thank you for trusting us with your insurance needs!"
Andreja Pavic
April 30, 2026
"So far things have been going really well this first month, my policy even went down in price! My agent was Eddie, and he’s been super helpful in answering my questions. He even set my parents up with a cheaper plan than their previous policy. Great guy."
"Thank you for the great review, Andrea! I’m happy to hear Eddy was able to help you and your parents with your auto insurance needs."
dae kang
April 27, 2026
"He is very nice man too have a business with Anything he’ll help you very Kindly, I am happy with him In State Farm Insurance low price two he gave me a very nice deal thank you, Eddie"
"Thank you for the 5-star review, Dae! We truly appreciate the kind words. Thank you for trusting us with your insurance needs!"
Jennifer Gandarilla
April 22, 2026
"Eddy Ponce was very helpful, he was able to get me a great price on my auto insurance and also called back a couple weeks later to follow up."
"Thank you so much, Jennifer, for the great review! We’re glad to hear Eddy to great care of you and got you a great rate. Following up and staying connected with our customers is something we truly value. We appreciate your trust and look forward to being here for any of your future insurance needs!"
Veronica Hunt
April 20, 2026
"I recently got insurance (both home and auto) through them. They were awesome, their rates are good their professionalism is fantastic. Most of all, Eddie took care of my policies for me and was great at attending and understanding my needs. I highly recommend them. I would ask for Eddie, just to make sure. He is great, I am very please with their service. I am very glad I called them."
"Thank you so much, Veronica, for the kind words and trusting us with your home and auto insurance needs! I’m thrilled to hear you had a great experience with Eddy - he truly goes above and beyond for our customers. "
Don Morgan
April 16, 2026
"He gets to the point no beating around the bush,gave me a great deal and checked up to make sure I was satisfied with my service. Great guy 😁"
"Thank you for the 5-star review, Don! We pride ourselves on our customer service and try to make things as easy as possible. Call or stop by any time. "
Karina Vazquez
April 10, 2026
"This was such a great experience. Eddy was super helpful and was able to help me save on my homeowners insurance. He was very patient.."
"Thank you for the great review, Karina! I’m glad Eddy was able to help you save money!"
Migz Solarez
April 2, 2026
"UPDATE. They're customer service was great but they got greedy. GO WITH PROGRESSIVE. THEY WILL BEAT THEIR RATES MY STATE FARM BILL WAS $400+. PROGRESSIVE IS $200+. FOR THE SAME DEDUCTIBLE AND DISCOUNTS AND COVERAGE. Melanie Jimenez was outstanding in beating two other insurance companies. I highly recommend this agancy."
"Hi Alexios, I am glad we were able to save you money and give you a positive experience!"
Belinda
January 7, 2026
"Eddy Ponce very polite, very informative. He answered all my questions and concerns."
"Thank you for the 5-star review, Belinda! I happy to hear Eddy was able to take care of your insurance needs. "
mandie gilbert
December 19, 2025
"This agency is amazing. They helped me with so much. Super knowledgeable and just always wiling to explain and work with you. Malik was our agent and he was absolutely delightful. Will be recommending them to everyone i know."
"Thank you for the 5-star review, Amanda! I’m glad you had a great experience working with Malik. Any referrals are greatly appreciated!"
Richard Spinale
December 18, 2025
"Nate and his team always give the best customer service! I needed proof of insurance cards and they handled it quickly!"
"I genuinely appreciate the 5-star review Richard! It’s always a pleasure to hear from you!"
MICHAEL MARTIN
October 18, 2025
"Outstanding service! Nate and his staff are of the best in the business."
"Thank you for the 5-star review, Michael! Happy to have been able to help. It’s always a pleasure to speak with you."
Dawn T
October 8, 2025
"Best insurance group in town. Super responsive and know their clients."
"Thank you so much for the 5-star review, Dawn! We appreciate you!"
Stefanny M
September 6, 2025
"I appreciate everything that my Agent Nate does for me and he keeps me informed with things going on with my insurance. State Farm had the best rates of anywhere else I tried. Customer service is also great!"
"Hi Stefanny! Thank you very much for the 5-star review! Customer service is our top priority! Always feel free to give us a call."
Min Chen
September 3, 2025
"Nate哇塞very professional爱你的helpful!"
"Hi Min, Thank you very much for the 5-star review! It was a pleasure meeting with you and looking forward to our next appointment. "
BONNIE MEDINA
August 29, 2025
"Nate is incredibly unprofessional. He got upset because I told him I would need to switch insurance companies. He refuses to call back and address policy issues. His staff has always been professional but he cannot keep his staff. In the 6 months I had insurance thru him there were several employees changes. I emailed him thru his website and ask for someone to call me back= no answer. I called and left messages no call back. Save your time go elsewhere."
"Hi Bonnie. I'd love the opportunity to speak with you regarding your allegations. I have always responded to your calls and emails. The email you are referencing through my website was responded to within 24 hours. I have already forwarded that email chain to you for your records. I lost two team members this year and replaced them while the rest of my staff remained intact. Staff members leaving for a new opportunity is normal occurrence for any business. The only issue I recall us ever having was when you and your husband failed to sign documents within a 35 day timeframe which caused your rate to increase. If you recall, you came in to the office to meet me in person and I was able to fix that issue. Please feel free to call me any time."
Bill White
May 20, 2025
"Nate has a great team of people that care about customer service. Highly recommend his firm."
"Thank you very much for the 5-star review, Bill!! We greatly appreciate you and your business!"
rviews
April 5, 2025
"Nate gives great service. He has the best rates."
"Thank you for 5-star review! I appreciate the positive feedback!"
Monja Foster
April 4, 2025
"This team is the best Ive ever worked with."
"Thank you very much for the 5-star review, Monja! Danke!"
Kiyah Brown
March 19, 2025
"Nate & his staff are amazing! They’re very attentive and ensure that their insureds are educated about their policies and billing. I can’t recommend this agency enough!"
"Thank you for the 5-star review, Kiyah! We truly appreciate you!"
Miguel Robles
February 27, 2025
"Very nice and great at what they do!"
"Thank you very much for the 5-star review, Miguel! It was great meeting with you today!"
Cynthia S
February 25, 2025
"I highly recommend this office for your insurance needs. I have never personally walked through the door but everyone that answers the phone is lovely and so helpful and makes it easy for me so that I don’t have to come by at all. Easy and convenient works for my life and this office makes that happen. They’re also great with explaining insurance and giving out the best rates for what I need. Thank you!"
"Hi Cynthia! Thank you very much for the GREAT 5-star review! Customer service is our top priority and I'm glad we have been able to make it easy for you!"
Chris Walling
February 21, 2025
"Nate and all the employees, especially Melanie are always available for questions and definitely provide great customer service!"
"Thank you very much for the 5-star review, Chris! We appreciate you and your business! Customer service is our top priority!"
Julia Gonzalez
February 13, 2025
"great service"
"Thank you very much for the 5-star review, Julia! It was a pleasure meeting with you today!"