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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Ariel Guerrero

September 23, 2023

5  out of  5 rating by Ariel Guerrero
"Mel is very professional very sweet and has the prettiest smile. . She was very cordial her whole team is behind her and very supportive when in need . Love the chemistry that office had everyone worked so well with one another . I felt welcomed from the second I stepped in . Immediately got greeted when I walked in. And you can’t beat the prices she cooks up for you . I love it and I’m so grateful for mel always checking in to see how we’re doing going beyond what’s expected I love it and I’m satisfied w my insurance company. Thank you State Farm"

Aaron Price

September 21, 2023

5  out of  5 rating by Aaron Price
"Melanie Jimenez is always so helpful whenever i have questions and is great with communicating!!"

Chad Crump

September 14, 2023

5  out of  5 rating by Chad Crump
"Spoke with Malik Gore about switching from my current insurance provider to State Farm. He was patient and took extra time to make sure I understood everything. He even suggested a couple of items that I hadn't thought about to add to the policy's for some extra coverage. Overall extremely happy with the way I have been treated and wish I would have made the switch sooner."

Valery Sosa

August 28, 2023

5  out of  5 rating by Valery Sosa
"Their customer service goes above and beyond especially with Melanie! She’s so kind and helps me easily understand all my policies. All questions are answered to their full extent, responds quickly, and always such a positive attitude! State Farm is the go to when it comes to them!"

joelle myers

August 18, 2023

5  out of  5 rating by joelle myers
"Nate & Melanie are a dynamic duo! They assured me they would find me assistance with my policies and they delivered! I have been with them for years and every experience is better than the previous one. Reach out to Nate Cool at State Farm and you’ll be treated like family."

Alfredo Carrera

August 17, 2023

5  out of  5 rating by Alfredo Carrera
"I want to thank Mel and her team for not just giving me a great quote on my trailer policy that i later purchased from her but for giving me top-tier customer service. Any questions that i encounter she is a text away where she answers almost immediately and if not Nate or her team reach out. I cant recommend anyone else, they understand my busy lifestyle and waste no time just getting to the point of things or just trouble shooting through text or email. 10/10 thank you Mel and team!"

Norma Sanchez

August 16, 2023

5  out of  5 rating by Norma Sanchez
"Love love love State Farm. I especially love working with Melanie!! Super awesome super sweet. Always answers random questions for me and my family!!"

Saul Silva

August 15, 2023

5  out of  5 rating by Saul Silva
"Mel is the best! She’s very professional and always delivers top notch customer service! She’s caring and compassionate about her customers!"

Tanner Hart

August 15, 2023

5  out of  5 rating by Tanner Hart
"Melanie was great and helped me out. She made the process very easy!"

fabiola be

August 15, 2023

5  out of  5 rating by fabiola be
"Melanie J was a pleasure to work with. She took the time to go over the entire quote in detail & didn't make me feel rushed at all. I was finally able to get the Universal life policy I had been searching everywhere to get, & at an amazing price. It even saved me money on my auto! Thank you again to Melanie & this agency for all they did for me."

Alexios Solares

August 12, 2023

5  out of  5 rating by Alexios Solares
"Melanie Jimenez was outstanding in beating two other insurance companies. I highly recommend this agancy."

Hybrid Gaming

July 31, 2023

5  out of  5 rating by Hybrid Gaming
"Non-bias but I’ve had nothing but great service from this insurance. They are always willing to help. And Melanie is always willing to go above and beyond for anything that I need or have questions on! Thanks!!"

Eduardo Campos

July 27, 2023

5  out of  5 rating by Eduardo Campos
"Mel was amazing and gave me the best quote."

Anthony Moore

July 25, 2023

5  out of  5 rating by Anthony Moore
"They work with you"

Amanda Silva

July 6, 2023

5  out of  5 rating by Amanda Silva
"Spoke to Alexa, she was extremely helpful and efficient. Thank you!"

Roberto Valenzuela

July 6, 2023

5  out of  5 rating by Roberto Valenzuela
"Highly recommend Melanie J as an agent. Super personable and was able to break down what each plan covers in simple terms. She was able to customize a plan that made sense for me. Thank you."

Darrian Aguilar

July 6, 2023

5  out of  5 rating by Darrian Aguilar
"Melanie Jimenez is the GOAT. super quick to respond super helpful couldn't of done it with out her."

Monzerrat B (MXNZE WHX)

June 30, 2023

5  out of  5 rating by Monzerrat B (MXNZE WHX)
"Melanie is such a great help! I can always come to her and get the help I need. Her energy is amazing!"

Carla Tucker

June 28, 2023

5  out of  5 rating by Carla Tucker
"Thanks for all your amazing help Melanie!"

Dan Huckans

June 26, 2023

5  out of  5 rating by Dan Huckans
"Having to start a new policy from out of state, Melanie was the most helpful person I have dealt with on the phone in some time!! She was very knowledgeable, polite and personable. She made the whole process easy and quick. Thank you to her, and her support staff. I am looking forward to working with her and "Cool Farm" in the future."

Darian Robinson

June 26, 2023

5  out of  5 rating by Darian Robinson
"A very professional and friendly State Farm. Melanie was knowledgeable, transparent, and a pleasure to work with. Highly recommend this office."

Paula Durkee

June 24, 2023

5  out of  5 rating by Paula Durkee
"Everyone is friendly and helpful. Highly recommend this office."

Emily Duncan

June 22, 2023

5  out of  5 rating by Emily Duncan
"Nate and his crew are amazing and so great to work with! I've never had an insurance agency care so much about me and my family. They go out of their way to make sure you get the best coverage possible. They are AMAZING!"

Elysha Jackson

June 20, 2023

5  out of  5 rating by Elysha Jackson
"The entire staff is all exceptionally great. Melanie Jimenez is who personally helps my family and I could not ask for a better agent. Anyone who needs their insurance done I definitely would recommend these guys!"

Mark Trailer

June 20, 2023

5  out of  5 rating by Mark Trailer
"Came in the other day and Melanie was absolutely amazing. She walked me through everything I had concerns about. Would recommend her to everyone !"